In today’s enterprise landscape, everyone is talking about AI — but few organizations know where to begin. For customers already using Oracle Fusion Cloud Applications or OCI, the potential to activate and scale AI and machine learning capabilities is massive. But before diving in, it’s essential to ask a crucial question:

Is your organization truly ready for AI?

That’s where Oracle Customer Success Services (CSS) AI Assessment Service comes in. 

What Is Oracle’s AI Assessment Service?

The AI Assessment Service is a strategic offering from Oracle’s Customer Success Services designed to evaluate your current Oracle environment and determine your readiness to adopt, integrate, and scale AI across your enterprise systems.

Whether you’re using Oracle ERP, HCM, SCM, or OCI AI Services, this assessment helps clarify:

  • Where you are in your AI maturity

  • Where you could go based on your business goals

  • How to get there with tailored AI use cases and Oracle capabilities

Why It Matters

AI isn’t a magic switch — it requires trusted data, secure architecture, business alignment, and skilled change management. Oracle’s AI Assessment Service helps ensure you:

  • Understand the AI capabilities already embedded in Fusion Cloud (including Generative AI)

  • Identify specific areas where AI can reduce costs, boost productivity, or improve decision-making

  • Get a tailored roadmap for adoption, extension, and governance of Oracle’s AI solutions

  • Avoid false starts, rework, or wasted spend

And all of this is backed by Oracle experts who helped build the very tools you’re using.

What You’ll Get from the Assessment

The CSS AI Assessment typically includes:

  • A review of current Oracle application & infrastructure usage

  • A mapping of AI capabilities (predictive, generative, and agent-based) relevant to your business

  • A readiness scorecard across data quality, process integration, and talent

  • A custom roadmap for activating Oracle AI features and services

  • Practical next steps for automation, forecasting, intelligent insights, or customer engagement

Ready to Start?

If you’re thinking about adopting AI in your Oracle environment but unsure where to start — or if you’ve already started but feel unsure about what’s next — Oracle’s AI Assessment Service is the best first step.

Contact CushySky to let us helping you prepare, participate, and act with clarity.